Troubleshooting

The problems people run into most when connecting Claude to Lexill, and how to fix each one.

There is no Add custom connector button

Custom connectors depend on your Claude plan. On a Team or Enterprise plan, an owner of your Claude organization may have to add or allow the connector first.

Connecting fails, or the sign-in window closes

Check the URL is exactly https://lexill.com/mcp, with https and no spaces. Allow pop-ups from Claude, sign in to Lexill, and approve the access. If it still fails, remove the connector and add it again.

Claude doesn't use Lexill

In the chat, open the tools menu and check Lexill is turned on. Name it in your request, for example "Using Lexill, draft…".

Claude Code says the server needs authentication

Start Claude Code, run /mcp, choose lexill and sign in. Run claude mcp list in a terminal to see whether it's connected. If you added the wrong URL, run claude mcp remove lexill and add it again.

Claude says it published or sent the page

It can't. Claude can only draft. Open the review link it gives you, read the page, then press Publish yourself. Until you do, your client sees nothing.

How do I disconnect Claude from Lexill?

Remove the connector in Claude's settings, or run claude mcp remove lexill in Claude Code. To cut off access from our side, revoke the app in your Lexill dashboard under Settings, then Connected apps.

Still stuck?

Email support@lexill.com.